Who can use the mediation services?
Mediation services are available to anyone contemplating or who has filed a civil or small claims case in the Tiffin Municipal Court.
Who are the mediators?
Trained volunteer mediators from outside the court system are used. The mediators have significant experience and expertise in mediation. The deputy clerk will assign the mediator.
How do I initiate a mediation?
If you have a concern that you think could be resolved through mediation, the first step is to call the Small Claims Office at (419) 448-5413. The deputy clerk will share specific information about the mediation process with you. You will need to share information about the dispute that you would like to mediate in order to start the intake process.
What is the mediator’s role?
The mediators’ role is not to decide who is right or wrong or who wins or loses. Rather, the mediator is a completely neutral party who facilitates the process to help the parties reach their own resolution to the matter.
How long will the mediation last?
Most mediation sessions will last 1-2 hours. Parties need to reserve 2 hours to ensure adequate time for the mediation process. Some disputes may take multiple sessions to mediate. In these cases, additional sessions will be scheduled prior to the end of the first session.
What is the role of participants?
Participants initiate the process by requesting mediation. They agree to ground rules at the beginning of the session, describe the conflict, and agree on the list of issues to be discussed. Participants generate potential solutions, negotiate in good faith, and work towards mutually acceptable solutions.
What are the advantages of using mediation?
Mediation allows parties to develop their own solutions, rather than having others’ solutions imposed on them. This creates greater ownership and commitment to the solution. Mediation is a very effective way to resolve disputes between parties who will continue to work together over time. It not only solves the problem at hand, but improves working relationships as well.
Is the settlement agreement binding?
This agreement is between the parties to the conflict and it is your responsibility to follow through on your commitments.
If I agree to mediation, am I required to agree to a solution?
You can withdraw from the mediation process at any time with no consequences to you. You are not required to agree to any particular solution. The parties themselves develop a solution that is acceptable to all parties to the mediation.
Who pays for the process?
It is a free service of the Tiffin Municipal Court.
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